How to Address Quiet Quitting, Part 2

Stephen Covey has said that "trust is the highest form of human motivation." And he's right, because it brings out the best in people. This is the second of a two part series on "Quiet Quitting." In part 1 we discussed how to spot it, and today we focus on how to address it.

Every day employees make a choice: "Am I only going to do the minimum necessary to keep my job? Or am I willing to go the extra mile." Research shows that the most important thing that motivates employees to go the extra mile is when their manager does a great job balancing getting results with a genuine concern for employees.

And the most important ingredient for employees to feel valued is when they trust their leader, which requires relationship, consistency and expertise.