The Truth About Accountability: Building Better Bosses Part 3

The consultant Jeffrey Benjamin has said that "accountability is the measure of a leader's height." This is the third in a three part series on building better bosses, and we focus on the truth about accountability. Managing people has changed in the last three years, and one result is the new set of demands that have been placed on leaders. Bosses wear three hats: they are a leader, a coach and a manager. And accountability looks a little different in each of these domains. As a leader the boss engages the team and connects them to a compelling vision. As a coach, it means empowering individuals and teams to excel. And as a manager, the boss sets expectations and measures results.